Privacy policy

Last updated: October 11, 2026

About this policy

Foxetales LLC (“Foxetales,” “we,” “us,” or “our”) creates personalized books for families. This policy explains how we collect, use and share personal information when you visit foxetales.com, personalize a book, place an order or contact us.

Our services are intended for adults creating books for children and other family members.

Information we collect

Depending on how you use our services, we collect:

Contact and account information, such as your name, email address and phone number.
Personalization information, including uploaded photos, names, dedication text, selected details, generated characters and personalized book content.
Order information, including billing and delivery details, purchase history and payment confirmations. Payment providers process your payment details.
Communications, including support requests and marketing preferences.
Device and usage information, such as your IP address, browser type, page visits, interactions and cookie identifiers.

Please provide only the photos and information needed for your book, and only content you have permission to use.

Photos and AI

We use our internal AI pipeline to process uploaded photos and create personalized illustrated characters and book content. We store original uploaded photos as well as the personalized content created through our services.

We do not use your uploaded photos to train our AI models.

How long we retain these materials is explained below.

How we use information

We use personal information to create and provide your personalized book, manage orders, arrange printing and delivery, respond to support requests and send service messages.

We also use information to operate and improve our website, prevent fraud and misuse, meet legal obligations and send marketing communications in accordance with applicable law and your preferences. You can unsubscribe from marketing emails using the link in a message.

When we share information

We share information as needed with service providers that help us operate our store, process and store content, handle payments, print and deliver books, provide support, send communications and measure website or advertising performance.

We may also disclose information where required by law, to protect rights and safety, obtain professional advice, or in connection with a business transaction. We may share information for another purpose with your permission.

Cookies and similar technologies

We use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, maintain carts, measure usage, and understand which advertising led to a visit or purchase. Some information is sent through server-side events as well as browser-based tools. This can include page and purchase activity, device identifiers, IP addresses, and advertising identifiers.

Analytics and advertising providers may receive this information. Depending on the law that applies and how a provider uses it, advertising-related disclosures may be treated as a “sale,” “sharing,” or processing for targeted advertising. These terms can apply even when no money is exchanged for the information.

You can manage cookies through your browser and advertising permissions through your device settings. Blocking cookies may affect sign-in, saved preferences, or checkout. For questions or requests about advertising-related disclosures, contact us using the details below. Browser settings do not necessarily stop every server-side disclosure.

How long we keep information

We retain uploaded photos and personalized book content to create and fulfill your books, maintain your order history, and let you personalize additional books without uploading the same photos again.

You can request deletion of your photos, personalized content or account information by emailing hi@foxetales.com. We will delete the requested materials after verifying your identity or authority where necessary. If you later create another book, you may need to upload a new photo.

We may retain limited order and accounting records where required by law or necessary to resolve a specific dispute. These records are separate from the photos used to personalize your books.

Children’s information

Our personalization and purchasing services are intended for adults aged 18 or older. Adults may provide information about children to create a book. You must be the child’s parent or legal guardian, or have their permission, before submitting a child’s photo or information.

We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted information directly or that information has been provided without appropriate permission, contact us so we can investigate and take appropriate action.

Parents and guardians may also contact us about information provided for their child.

Security and international processing

We use reasonable safeguards designed to protect personal information. No online transmission or storage system can guarantee absolute security.

Foxetales and its providers may process information in countries other than where you live. Where applicable law requires safeguards for international transfers, we will apply the required safeguards.

Your privacy choices

Depending on your location and applicable law, you may have rights to access or obtain a copy of your information, correct it, request deletion, withdraw consent, or object to certain processing. You may also have rights concerning targeted advertising or the sale or sharing of information.

To make a privacy request, email hi@foxetales.com. We may need to verify your identity and will handle requests in accordance with applicable law.

Changes to this policy

We may update this policy and will change the date above when we do. For significant changes, we will provide appropriate notice and obtain consent where required.